About this Case Study
How do you take one of the most trusted brands in the UK, and its 10-year-old website, and help both prepare for the future of healthcare?
I will talk about the experience of leading the redesign of the NHS website (www.nhs.uk
). Over the last year-and-a-bit, I have been involved with a number of projects intended to prepare the National Health Service for delivering services in a way its users need and expect in the coming years.