14 – 15 March 2019

thestudio, Manchester

Session type:

Session duration:
45 minutes

Presented by:

Jay Brewer


Saurabh Dutta


About this Workshop

There's more to designing the next feature, product or amazing experience if you don't think of how it affects the upstream (innovation) and downstream (go to market and sustaining) experiences your customers will encounter.

If you want to understand how to make old experiences seem continually new, and new experiences that help your customers achieve their goals with your product, we'll give you great examples on upstream and downstream UX thinking and ways to apply it to your work.

About the Speakers

Jay Brewer

Jay Brewer has been working in various areas of design and technology for 20+ years. At Natural Intelligence, Inc., he helped to design the interface of the first Java development environment for the Macintosh.

As the Chief User Interface and Product Designer at Abuzz.com (acquired by The New York Times), he managed the team that created the award-winning Abuzz.com website, achieving over 1 million users and 20 commercial affiliates.

He was the Lead User Interface and Experience designer for Lord of the Rings Online, Dungeons and Dragons Online and Infinite Crisis at Turbine, Inc. a division of Warner Bros. Interactive Entertainment.

Jay is currently Vice President of Experience Design at Rapid7, leading the user experience team to create next-generation security products and data visualisation.


Saurabh Dutta

Saurabh Dutta has worked in design and usability domains across physical and digital products for over 15 years. He designed the 1st interface of widely popular cyber security tool called Metasploit. He is also a licensed architect and have designed LEED certified buildings in the past.

He has published papers and presented at various usability conferences, including UXPA, HFES, AHFE, and HCII.

Saurabh is currently Director of Experience Design at Rapid7, leading the experience strategy across pre sales to post sales customer journey.


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