14 – 15 March 2019

thestudio, Manchester

The UX in the City: Manchester programme contains over 25 exciting sessions.

Day One - Thursday 14 March 2019

8:20

Conference Registration

9:20

Welcome to UX in the City: Manchester

9:30

Keynote

Designing for trust in an era of self-validating facts

60 minutes

Margot Bloomstein

Appropriate, Inc.

10:30  Refreshment Break

11:00

Switchover

 Case Study

The challenges of being user-centred in elite sport

45 minutes

Chris Burns

The English Institute of Sport

Switchover

 Tutorial

Planning impactful user research

90 minutes

John Waterworth

dxw

 Workshop

Psst! Silence: a great collaborator

90 minutes

Ajara I. Pfannenschmidt

Freelance Web/UX Designer

11:50

 

 Case Study

Seniority in design

45 minutes

Ben Holliday

FutureGov

12:35  Lunch Break

13:25

 Case Study

Out with accessibility - In with inclusive design

60 minutes

Robin Christopherson

AbilityNet

 Hands-On

Mapping users’ mental models

60 minutes

Mariana Morris

Fruto

 Hands-On

The art of conversation

150 minutes

Rob Scott

BBC UX&D

Emily Heath

BBC UX&D

Dan Ramsden

BBC UX&D

14:25  Refreshment Break

14:50

 Case Study

The gap between product and UX

45 minutes

Jack Rich

Ocado Techology

Switchover

 Hands-On

Hands-on ethnography primer

90 minutes

Laura Yarrow

Experience UX

Continued

 Hands-On

The art of conversation

150 minutes

Rob Scott

BBC UX&D

Emily Heath

BBC UX&D

Dan Ramsden

BBC UX&D

15:40

 

16:25

Social Evening

Day Two - Friday 15 March 2019

8:45

Conference Registration

9:25

Welcome to UX in the City: Manchester

9:30

Keynote

Details coming soon

60 minutes

10:30  Refreshment Break

11:00

 Case Study

Intensive care – redesigning NHS.UK

45 minutes

Dean Vipond

NHS Digital

Switchover

Switchover

 Workshop

Let’s solve your biggest UX challenges

90 minutes

James Chudley

cxpartners

11:50

 
 
 

12:35  Lunch Break

13:25

14:25  Refreshment Break

14:50

15:50

Conference close

10 minutes

Case Study/Experience Report

A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.

Hands-On

Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.

Tutorial

A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.

Workshop

An in-depth working session on a specific topic. May include paper presentations.

Lightning Talks

Short talks (max 10 minutes) on almost any topic.