How I sprinkled magic UX dust to transform a company

A 45 minute Case Study by:

Dan Healy

About this Case Study

Human capital management (HCM) is an £18bn industry that you’ve probably never heard of. It's an industry dominated by clunky, old-fashioned software and low expectations. As far as user experience (UX) is concerned, much of the industry is firmly rooted in the past.

In a recent survey by industry expert, Fosway Group, 80% of human resources (HR) professionals identified UX as major reason for making the move to a new supplier of HR software.

As millennials and members of generation Z enter the modern workplace, a poor UX for enterprise software is no longer acceptable. A digital experience that matches those outside of the workplace is fast becoming an expectation and a right.

I will share my journey as a UX team of one at Kallidus, an HCM software company. I’ll show you how I successfully embedded a culture of user-centred design in an organisation where developers had been designing its software for years.

About the Speaker

Dan's a senior UX professional who loves to make things simple. He has 16 years' experience of shaping and delivering friction-free digital experiences for major companies and organisations in the private and public sectors, including Lloyds Banking Group, Natural England, Nationwide Building Society.

Dan's a regular speaker on the UX circuit and has spoken at a number of UX conferences and meet ups, including Collaborate Bristol and UX Cheltenham.

As well as being a UXer, Dan's a husband, a dad, a keen runner, an infrequent blogger and a lover of books, cinema and wine.