31 March - 1 April 2016

Saïd Business School, Oxford, UK

Using pop-up innovation labs to reduce the gap between idea and execution

Paul-Jervis Heath Modern Human

Session type: Case Study
Session duration: 60 minutes

About this Case Study

Pop-up innovation labs increase the speed of innovation by reducing the time taken from idea to the first version of a product, service or experience. A focused team of researchers, designers, developers and business stakeholders can discover unmet needs, prototype solutions, test them with customers and develop a first release in a matter of weeks rather than months. Whilst accelerating invention, they also involve a wide range of stakeholders, can inspire large organisations and work well alongside more traditional approaches to innovation.

Through a collection of case studies, we'll explain how to set-up and run a pop-up innovation lab. We'll expose the process, define the typical outcomes and talk about their relative strengths and weaknesses compared to other innovation approaches. Finally, we'll look at how you draw the outcomes of a pop-up innovation lab back into the host organisation to inspire the whole organisation. The case studies will be drawn from our studios work on everything from library services to retail stores of the future.

About the Speaker

Paul-Jervis is a designer and innovation consultant. He's the founding principal of Modern Human, a design practice and innovation consultancy that helps clients to imagine what's next. He leads design projects and builds capability for design thinking within organisations.

Over a 15 year career, he's introduced human-centred design methods to many organisations and led diverse design projects such as in-car information systems, smart home appliances, concepts for retail stores of the future and countless other multichannel services and digital products.


Session Types

Need help planning which sessions to attend? We've provided a breakdown of our various session types below.

Case Study/Experience Report

A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.


Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.


A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.


An in-depth working session on a specific topic. May include paper presentations.

Lightning Talks

Short talks (max 10 minutes) on almost any topic.


The information for this talk hasn't yet been confirmed.